A Specialized Virtual Receptionist Software Is A Better Option Than A Generic Receptionist Software
We own our personal information and we are free to do with is what we like. We can share it with our partner, lawyer, doctor or accountants with the intention of finding help in solving a problem. Privacy is a serious matter.
Nowadays, we all use our personal computers, laptops and smart phones to surf the net in order to buy things, schedule appointments, contact new people, keep in touch with friends, research on several topics and so forth Hence, the Internet is a great tool which allows us to do loads of things in the comfort of our homes, but, just like anything else, it features both positive and negative aspects.
Revealing our credit card number for shopping purposes, for instance, is very risky. There are, in fact, many web sites that have been built specifically to steal honest shoppers’ private details in order to fraud them.
And what if your health information fell into the wrong hands? Well, you will be glad to hear that your privacy rights are protected by the law. If you feel that your doctor and his medical staff do not keep your health records safe enough, for instance, you may file a complaint and, eventually, sue them.
All health care providers should be fully aware how important a patient’s privacy is. These include nurses, pharmacists and even health insurance companies.
Taking into account that many medical practitioners use some kind of a automatic administrative secretaries, finding that these automated systems have made their practice more efficient, it’s important to evaluate whether our private information is threatened in this software system.
Some sales people will try to convince you to buy an automatic medical assistant making you believe that they are all the same. The truth us, they are not. A virtual front desk receptionist comes in two: a generic version and a specialized version.
Both versions include the same features, an online scheduler, automated calls, customizable web forms, appointment reminders, and appointment scheduling as well as data storage. The difference of one version to the other is that a specialized administrative assistant system protects the privacy of a patient much more vigorously than the generic receptionist system.
First, it is paramount that you know what the Health Insurance Portability and Accountability Act, also known as HIPAA, privacy rule is. We need to know what our rights are before we can make a stand for them. The specialized medical receptionist is specifically designed to comply with the HIPAA.
Practically speaking, the privacy law requires that all health care providers protect their patients and consumers’ personal information, without disclosing it in any case, unless specifically requested.
Remember to ask the medical staff, when you’re seeking a health clinic, whether the system they use as a front desk receptionist is specialized or generic one. If they say it is specialized, that means your health records will not be divulged to anyone else but the medical practitioner and the medical staff.
If you do not feel safe and comfortable with a medical office that has a virtual receptionist that is not HIPAA compliant, switching to another health clinic who offers this type of services in strongly recommended to be able to feel secured about your privacy. You should always remember that the safety of your personal medical information is one of the most important things.
AssistMedic has been providing backup office receptionist services to businesses in USA and Canada for several years. Check out their automatic administrative receptionist that can schedule appointments over the phone